M-Audio Fast Track C400 User's Guide download pdf (Page 43)

Appendix A: Troubleshooting 39

Before Updating Your System

Please check www.m-audio/support for a com-

patible driver before installing Microsoft or Ap-

ple operating system updates.

Before new device drivers are released, they are

tested for use with operating system versions

that are available at that time. When updates for

an operating system are released, all M-Audio

device drivers have to be re-tested and possibly

updated to ensure proper operation.

We recommend not installing operating system

updates until a driver has been posted to the

M-Audio website for that specific operating sys-

tem.

The M-Audio website (www.m-audio.com) con-

tains the latest drivers and program updates, as

well as useful links to news stories, FAQs, and

technical support. We recommend checking

this site regularly to ensure you have the latest

drivers and most up-to-date information about

this product.

Before You Call Avid Support

Register Your System

Register your Fast Track C400 online at:

www.m-audio.com/support.

By registering, you become eligible to receive

the following:

• Technical support information

• Software update and upgrade notices

• Hardware warranty information

Gather Important Information

Avid wants to help you resolve problems as

quickly and efficiently as possible. If you collect

the following information before you contact

M-Audio Support, it will make the diagnosis of

your problem easier if you have your com-

puter's:

• Make, model, processor speed

• Amount of system RAM

• Operating system (version of Windows or

Mac OS)

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